A Live Voice When Answering the Telephone vs. Automated Response
December 8, 2008 |
Does it drive you crazy when you call big businesses and everything is automated? It takes forever to get an actual “real person” to take your call after going through several prompts. The first one always being – to continue in English – press 1. Sometimes I wonder if they really want you to find them!
Well, we at the Saratoga Convention & Tourism Bureau take great pride in answering the telephone with a live friendly voice during normal business hours. In fact we try to answer the phone within the first 2 rings and always have a smile and are eager to assist you when you call.
What’s your opinion? We welcome your comments.
Kathy Price, Executive Assistant and Office Manager